FAQ
Vous trouverez ci-dessous les réponses aux questions les plus fréquemment posées. Si vous ne trouvez pas ce que vous cherchez, n'hésitez pas à nous contacter et nous vous répondrons.
Bro I didn’t even know grip socks were a thing cuz I’m an old school baller and don’t follow these kids and they’re dumb new trends. Now I only ever lace up with these guys on. I don’t cut other socks and wear them over… cuz that’s over the top. I just wear these as my game socks and tbh, I’m undefeated in them. Can back that up with actual data too. Don’t hate. I’m a baller fr
Lathers up nice and has a great fragrance. Great, but not overpowering.
Thank you so much for leaving a review for our Beard Shampoo in Sandalwood. We're happy to hear that you enjoy the lather and fragrance of the product. We strive to create products that are effective and not overpowering. Thanks again for your feedback and for choosing our brand.
If you have a beard with some fly-aways, this is the product for you. It smells great and keeps my bear looking neat
Thank you for leaving a review for our Sandalwood Beard Butter. We're glad to hear that it helps with fly-aways and that you love the scent. We appreciate your support and we're always here to help with any beard grooming needs.
He loves it.
Hi Jo, thank you for your feedback! We’re so happy to hear he loves the Junior Open Goaaal.⚽ Wishing your family lots of fun backyard soccer moments ahead!
This company has absolutely no customer service… do not buy from them
Hi Dan, we’re really sorry for the frustration and understand how disappointing this experience has felt.
We’ve actually received 4 emails from you, and our team responded to each one as quickly as possible. It appears our replies may not have been seen on your end, which can sometimes happen if messages are filtered into spam or junk folders.
Our emails would have come from:
wecare@opengoaaalusa.com
If you’re able to check your spam/junk folder (and mark us as “Not Spam”), that would really help ensure future replies come through properly.
In our previous responses, we provided:
• The correct setup instructions PDF
• Step-by-step setup page links
• Video tutorial resources
• Additional guidance for fitting the goal within your available space
If it helps, we’ve also reached out to you again today, and hopefully this latest message will come through successfully.
We truly are here to help and have been actively responding throughout the process. If you still need assistance getting everything set up, please reply to any of our emails and we’ll gladly continue working with you step-by-step until everything is resolved. Thank you again for your patience.